Terms & Conditions


When you become Vigee’s member, it means that you accept all the contents of this “T&C” in detail. We do not bear any responsibility when the following situation occurs.

We are not responsible if information made available on this website is not accurate, complete or current. 


Return and Exchange

  • Please make sure all items are unworn, unwashed, unaltered and still have their tags intact!

  • Sales item(s) will not be accepted for returns or exchange. 

  • All refunds are available via IN-STORE CREDIT REFUND only (NO CASH REFUND). 

  • Three (3) days return period upon receiving date of your parcel.

  • We do not accept exchange or returns for all the accessories including bags, earrings and lingerie. 

  • All the shipping fees due to the exchange of the products shall be borne by the customer requesting an exchange. We will encourage you to use a reliable courier with a tracking number.

  • Vigee’s will not be responsible if the shipment is lost or damaged during the return transit.

  • All items shall only be exchanged once.

  • We reserve the final right to reject your returned goods if they do not comply with our exchange policy. For more information on returns, kindly direct message to our Instagram @vigee_s or email to [email protected].


Delivery

  • If your order includes both ready stock items and preorder items, please note that we will ship your entire order only after all items are available. To receive items individually as soon as they become available, we recommend placing separate orders for ready stock and preorder items.

  • Vigees shall not be liable for any costs, liabilities, losses, damages, charges or expenses arising out of late delivery.

  • We do not bear any costs if delivery or collection is not successful or delayed due to your failure to accept the scheduled delivery

  • Vigee’s will not be responsible if the shipment is lost or damaged during the return transit.

 

Orders and Payments

  • Orders shall only be confirmed and item(s) be reserved upon successful payment received by us.


Refund Policy

  • Any funds (balance & refund) will be credited to the store credit which can be kept for the next purchase. Store credits have no expiry date.

  • Cash refund transaction is only by request and will only be approved if the item is out of stock without prior notice.

  • Payment is accidentally made twice.

  • Refunds take approximately 3 days to process.

 

****Vigee’s has the right to change the Terms and conditions at any time without notice.