Exchange and Return Policy

• Please make sure all items are unworn, unwashed, unaltered and still have their tags intact!

• Sales item(s) will not be accepted for returns or exchange. 

• All refunds are available via IN-STORE CREDIT REFUND only (NO CASH REFUND). 

• Three (3) days return period upon receiving date of your parcel.

• We do not accept exchange or returns for all the accessories including bags, earrings and lingerie. 

• All the shipping fees due to the exchange of the products shall be borne by the customer requesting an exchange. We will encourage you to use a reliable courier with a tracking number.

• Vigee’s will not be responsible if the shipment is lost or damaged during the return transit.

• All items shall only be exchanged once.

• We reserve the final right to reject your returned goods if they do not comply with our exchange policy. For more information on returns, kindly direct message to our Instagram @vigee_s or email to [email protected].

How to return?

If you have met all requirements above, you may submit a Return Request via Direct Messages to Vigees Instagram @vigee_s or contact us [email protected] and we will respond in 24 to 48 hours. 

Return Address:

Vigees Collection 

Address: No11, Jalan Harmoni 18/ku3, Sungai Pinang 42100, Klang, Selangor, Malaysia. 

Tel: +6011-10834882 

Email: [email protected]